ST.ROAST

FAQ.

Quick answers to the questions we hear most.

How do I order?

Choose your coffee, pick the bag size and grind, add it to your cart, then check out. Pay by bank transfer or QRIS and upload your proof of payment on the order page.

How long does delivery take?

It depends on the courier and your city. After your payment is confirmed we pack and ship your order; you can follow it on the Track Order page with your order number.

When is shipping free?

See the Shipping & Returns page: the rule depends on how many bags you buy and whether you are on Java island.

Which grind should I choose?

Open the Brewing Guide for recommended recipes and equipment by brewing method.

Can I buy wholesale?

Yes. Send a request on the Wholesale page and we will reply with a quote by phone or email.

Do you offer subscriptions?

Yes. Open the Subscriptions page to see the plans and the discount for prepaid packs.

I forgot my password.

Use "Forgot password?" on the login page. If email is not available, message us on WhatsApp.

How can I reach you?

WhatsApp +62 811-3677-979 · steventirto@stroastt.com · Instagram @st.roastt

Still need help? WhatsApp +62 811-3677-979